ECM System Support: The Benefits of a Single Point of Contact (SPOC)

15-Minute Webinar

Don't miss this 15-minute “coffee break” webinar and learn the benefits of having a Single Point of Contact (SPOC) to support and manage your ECM Solution across ALL your system components, including:

  • End-user issues
  • Hardware (image storage subsystems, scanners, etc.)
  • Third party software (KwikWork, IBM FileNet, IBM Content Navigator, IBM Case Manager, IBM DataCap, Kofax, IBM Enterprise Records, etc.)
  • Custom applications and workflows

This webinar focuses on how the SPOC approach can eliminate any vendor-to-vendor finger pointing and efficiently resolve incidents across ALL your system components.

View the Recorded Webinar - ECM System Support: The Benefits of a Single Point of Contact (SPOC)