Recorded Webinar - Intelligent Automation in Action: Use Cases & Results

30-minute webinar

Customer expectations have changed drastically over the past year as they were forced to automate many business processes during the Covid crisis.

Watch this webinar and learn how companies are using Intelligent Automation to quickly adapt to changing situations, deliver more impactful customer interactions, and better meet their business needs.

In this webinar, we’ll examine several use cases for improving the customer experience with Advanced Capture, Workflow, and RPA. You will learn how:

  1. Healthcare and Financial Services Companies are now able to provide a 360-degree view of information to their customers.
  2. A Human Resources Service Provider scaled to support increased unemployment claims volume from 3,000 to 30,000 per day during Covid.
  3. Two Universities used Forms and Workflow to track Covid incident cases and were able to implement a pass/fail solution in less than 2 days.
  4. A State Workers' Comp Insurer improved customer communication through automated document composition, packaging, and delivery.

 

Recorded Webinar - Intelligent Automation in Action: Use Cases & Results